The globally recognized ISO standards function as decision tools and guidelines that enable organizations to introduce resilience and innovation in their management systems. ISO has published more than 22,600 standards across several domains like IT management, healthcare, food safety management, and safety, among others. Internationally, the SMEs have agreed upon the ISO standards to determine, “what’s the best way to do this?”
Leveraging ISO certification prompts organizations to emphasize the process approach and minimize dependencies on results. Thus, stakeholders are better poised to enhance customer confidence and satisfaction. Moreover, it enables them to develop a proactive and agile mindset to eliminate or effectively mitigate risks.