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Quality Management System (QMS)

The market scenario in Qatar is becoming competitive every day. To stand out from the competition, delivering quality products and creating a positive customer experience is the way to success.

What is ISO 9001:2015?

ISO 9001:2015 (Quality Management System) is an international standard focused and aims to provide Quality Systems. It was first published in 1987, the latest version (ISO 9001:2015) replaces ISO 9001:2008. It delivers a structure for improving quality and terminology of awareness for any organization looking to provide products and services that consistently meet the need and expectations of customers and other relevant stakeholders in the most cost-effective manner possible. The ISO 9001:2015 international Standard is the cumulative of all the processes, activities, resources, properties, cultural and traditional values that support an aim of customer satisfaction and organizational efficiency.

ISO 9001:2015 (QMS) is a generic standard that offers each organization to define for itself what its objectives, target, and adherence to the standard ought to be. ISO 9001:2015 defines the guiding principles that can be used to create efficiencies by adjusting and smoothing out processes throughout the organization, in an effort to bring down costs.

It provides benefit to the industry to achieve customer satisfaction which always achieves by the implementation of integration with customer and legal/statutory requirements, it caters to improve and enhance process approach which improves the management of the system and demonstrates that how the organization is managed to achieve zero business loss with maximum customer satisfaction,

In the context of qualitative and quantitative approach, ISO 9001(QMS) international standard recommends measuring the organizational performance and enable the organization to take an evidence-based decision making, which ultimately affects the industrial society to make a healthy competition, and highlight the competent executor performance,

Benefits from ISO 9001:2015 QMS implementation

So, here are some benefits of QMS implementation.

1. Competitive advantage

ISO 9001 specifically guide Top Management to ensures the management system compliance with a defined strategic approach, Technically this standard led the Top management to set the business priorities and integrated into the management system and its processes to ensure the growth in business capital,

2. Business Risk Management

ISO 9001 specifically guide the track to top management for the management of business-related risk in a systematic way and give clear instruction to prevent the recurrence of non-conformity, the aim of ISO 9001:2015 is to identify and understand the way to reduce or manage the risk is to achieve continual improvement in sense of customer satisfaction and regulatory compliance to achieve business continuity,

3. The astonishing increase in staff competencies and overall productivity

In this Implementation process of ISO 9001 QMS the main purpose to identify and delegate the roles and responsibilities to the relevant functional owner which contribute in process efficiency by understanding the risk related to product and services, and transparent system implementation, QMS indicates to identify and gauge the way to increase the competency of process owners by providing training to improve skills and abilities, which directly effects on processes of production and overall productivity,

4. Achievement of customer satisfaction:

The major aim and principle of the Quality Management System is to achieve customer satisfaction which can be achieved as the system adopt a risk-based thinking strategy to get customer trust, loyalty, and satisfaction which is an essential component for business continuity, which enable the boost in sales and referrals from customer and repeating the customer needs ultimately the company captured the attention of customer focuses,

5. improvement in management system:

Most successful deliverables with reduced customer complaints within a specific period In relation to the internal functioning of the organization, The aim of ISO 9001 is continual improve organizational quality, Definitely, You will see efficiencies and cost reserve funds using Standard Procedure as issues emerge to decrease the impact of the issue and expand turnaround time. A business may want to improve efficiency, by optimizing resources and business activities to increase revenue and profits for the organization efficiency can be decreasing the number of failures and repeat the procedures, spending less energy, and thereby reducing the associated costs. Translated into economic terms, this means increasing the organization’s overall profitability and its activities.

ISO 9001 Certification is not only for large product and service companies, but it is also beneficial for small and medium companies as well. Also, ISO 9001 Certification is not limited to any industry vertical. Based on industry verticals, there are many Standards in ISO that are the best fit for your organization.


The ISO 9001:2015 Standard is based on the PDCA (Deming ) Cycle often referred to as the ‘cycle of continual improvement’.

ISO 9001:2015 encourages monitoring and recording everything but Why Monitor and Measure?Because if we want to improve we have to measure that specific thing. Measures give you a basis for enhancing.

If you cannot measure it, you cannot improve it. – Lord Kelvin


Why Us?

Aegis Services give you the trusted knowledge, skills and services. From Planning to delivery, We follow strict quality assurance and confidential procedures to ensure customer requirements are compliant with the highest quality and security standards.

ISO consulting does not require simply the drafting of standard manuals and procedures. A lot goes behind ISO 9001:2015 where our consultants not only do a gap analysis but also carry out an ISO 9001:2015 need analysis of the various processes. The first step in defining, documenting, and managing procedures is painful and time-consuming, but it has improved the current documents and procedures that organizations are pursuing

We have conducted various training and provide assistance to industries from different categories including Defense establishments, Service industry like banks, laboratories, training institutes, Fabrication shops, Engineering industries, Trading, and construction businesses. Contact us today to improve your organization overall.


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