Information Technology- Service Management System- Information Technology Service Management
- An international standard for Service Management System (SMS) particularly in Information Technology (IT) or Information Technology Service Management (ITSM)
- Specifies the requirement to plan, establish, implement, operate, monitor, review, maintain and improve the service provider’s service management system
- The service management is applicable to any organizations or sectors who:
- Require consistent approach by all its service providers or supply chain
- Require service from service providers and to ensure that their service requirements are fulfilled
- Needs to demonstrate its competence for design, transition, delivery and improvement of services that realize service requirement
- Needs to monitor, measure and review its service management processes and services
- Require effective approach to improve design, transition and service delivery
5 Easy Steps to ISO 20000-1 Certification
- Fill in the enquiry form and we will conduct a free gap analysis based on ISO 20000-1 and your organization requirement and we will provide you a quote.
- Upon agreement to quotation a scheduled trainings will follow together with documentation requirements for certification.
- Once you completed the trainings and documentations, a pre-audit will be conducted.
- Final audit and reports will be performed by Certification Auditors. Assistance will be given to ensure you close all non conformance records.
- Once your organization is 100% compliant to ISO 20000-1, a certificate will be issued. And once you are satisfied with our service, we expect to receive your payment.
Acquiring ISO 20000-1 IT Service Management System will better improve your business or organization with the following advantages:
- It provides the best quality of IT services (pro-active verses re-active)
- It provides consistent and efficient delivery of IT services
- It minimize the IT service cost and time
- It minimize risk or interruptions to IT service and to your business as a whole
- It aligns the IT service and business strategy
- It increase customer confidence and advance your market value
The cost of certification is guaranteed at its best. Payment is required once certificate has been released. Once you start the process, a Letter of Commitment will be provided and be assigned to our account executive that will hasten and monitor your progress. This method had already helped many companies to be certified within a minimal and considerable time.
Why Choose Us
We have high caliber Trainers, Auditor and Consultants for different Industry.
We offer competitive best fair price and fixed fee guarantee plus a spread the cost stage payment.
We guarantee a no certificate, no pay service.
Your time is precious to us. For you to implement the standard, we provide a quick turnaround.
We provide a systematic and organized documentation for all certification requirements from start to finish.
Total Customer Satisfaction
We guarantee a 100% customer satisfaction. If you are not happy, no service fee.
We have friendly 24/7 Customer Service to assist your certification needs.
Post Certification Services
We offer post certification service to let you be up-to- date and improve your system.
One Stop Shop
Aside from 20000-1, we have range of other certification services to suit your needs from small to large scale businesses or sectors.